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Webinar with SPTF: "Developing Employee Capacity to Achieve Your Social Mission"



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The "Social Performance Management (SPM) Essentials" is a webinar series that highlights practical strategies for today’s management challenges.

This is a recording of the sixth webinar in the overall series, and the second of three webinars focussing on employees, jointly developed with the ILO. This webinar from 13 October 2021 addressed how financial service providers can improve social performance through the right employee incentives, training, and feedback mechanisms. Featuring speakers from ESAF (India), Al Majmoua (Lebanon) and MonteCredit (Montenegro).
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