Recruiting the Right Hotel Employees | Ep. #317

How do you find great employees? Employees, that share your philosophy, will care about your guests, and have excellent attention to detail?

I will explain how to make recruiting the right hotel employees easier.

Recruiting the correct hotel employees to help you achieve your vision is one of the most crucial steps to making your entire hotel business run by design.

It is now time to consider the kind of organizational culture you want in your hotel because you must not recruit staff until you are clear about what type of people you want running it.

You can always train, but finding the right people with the appropriate characteristics to build a profitable business with the right culture is not always easy.

Just as your ideal guest, so you should also know your ideal employee, so you know exactly what to look for.

In a perfect world, you would clone yourself, so you know that everything is done to your satisfaction.

Unfortunately, we do not live in a perfect world, and you will need help.

Depending on the size of your operation, this can be a very time-consuming job.

So, How Do You Find Great Employees?
-Employees that share your philosophy.

-Follow your operations manual.

-Will care about your guests.

-Are willing to bend over backwards when offering service.

-And have great attention to detail.

To begin with, when advertising a job, don’t waste your time interviewing everyone who sends in an application. There is a way to weed out many applicants by using a simple technique when writing the ad. In the job description, instruct anyone replying, to include a specific word or phrase in their cover letter. A word or phrase you have placed in the ad.

For example, football

When you receive the applications, just plan on reviewing those who have included the specific word or phrase. This shows attention to detail, and it is a start in the right direction.

Continue reading, watching, and listening and I will share what you should be looking for in a candidate, right after a word from our sponsor…

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