Package Holidays: what are your rights?



Published
What happens when your package holiday goes wrong? Who has to pay up and how do you make them?

Chapter Headings
0:00 - Intro
0:28 - Problems with part of the package
1:11 - Complaints and remedies

Links for this video
The Package Travel and Linked Travel Arrangements Regulations 2018
https://www.legislation.gov.uk/uksi/2018/634/contents
Citizens Advice: Cancelling a Package Holiday
https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/cancelling-a-package-holiday/
Citizens Advice: Template Letter Asking for a Refund or Alternative when a Package Holiday is Changed
https://www.citizensadvice.org.uk/consumer/template-letters/letters/problems-with-holidays/letter-to-ask-for-a-refund-or-alternative-when-a-package-holiday-is-changed/
CAA: Make an ATOL Claim
https://www.caa.co.uk/atol-protection/make-an-atol-claim/
ABTA: Claims
https://claims.abta.com/consumer-zone-claims/

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