Oracle Virtual Summit: Deliver Remarkable Experiences with Connected Field Service | FULL SHOW

Learn more: https://oracle.com/cx/service/field-service-management/
By taking a proactive approach to field service, you can empower your customers with self-service tools to schedule service when and where they want, equip your field reps with the ability to share knowledge and workflows with colleagues, and ensure your entire business piece of mind by connecting necessary parts with on-site delivery. See what’s in store for companies that evolve their field service organization with Oracle Field Service.

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00:00 Introduction
02:21 Drive service success by prioritizing your customers and employees
12:24 Improve field service experiences with service scheduling and updates
24:44 Equip your employees with the CX tools they need to succeed
41:43 Demo: Manage assets from anywhere with Connected Field Service
51:06 The best practices in building a Field Service Center of Excellence
58:25 Conclusion and Key Takeaways