Micro-training: Account Management

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Micro-trainings are short videos that explain a particular topic, and demonstrate how actions are performed in the Enterprise Services Portal.

In this video, you will learn about Account Management, a new feature that will replace how Proxies are provisioned in the ES Portal. Under Account Management, employees can request personas to receive higher-level Portal access, which will need to be approved by their immediate supervisor. In demos throughout this video, you will see how employees request personas, how managers approve those requests, and how a manager could remove an employee's persona(s) if needed.
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