Manager Roleplay - Tough Conversations in Performance Reviews - The Employee’s Self-Assessment

In this Manager Roleplay, I tackle the awkward situation when a team member rates themselves 5 stars in a self-assessment for a performance review, but you, as their manager, don’t quite agree. Join me, Ashley Herd, as I demonstrate how to navigate this conversation with honesty, empathy, and constructive feedback to help your team member grow.

Timestamps:

0:19 – Goal of a performance review conversation
0:33 – Taking responsibility when a manager’s and employee’s ratings aren’t aligned
1:06 – Giving specifics and examples when you don’t give a good rating
3:03 – Coaching an employee on responding when they’re frustrated
3:37 – Making a plan to improve areas of concern
5:29 – Clarifying the goal of a performance review and next steps
6:48 – Creating a plan for the employee to improve
8:38 – How an employee can leverage their manager for help
9:22 – Ending with support for the employee

Whether you’re an HR leader or a people manager, this video offers practical tips for handling tough feedback with care and clarity.

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