Episode #401: How Do I Compensate My Hygienist? with Dr. Groth, Dr. Ritter, and Dr. Lillis

You need to hire a hygienist, but they're in short supply. And the ones who apply ask for outlandish salaries! So, what do you do? Do you pay incoming hygienists more and create animosity? Do you raise everyone’s salaries and have high overhead? Or do you just choose to go without hiring? For some insight to help you navigate this dilemma, Kirk Behrendt brings in The Big Three, Dr. Kevin Groth, Dr. Rob Ritter, and Dr. Pat Lillis for ways to fairly compensate your hygienists without losing your mind. For their best practices on finding, hiring, and keeping the best hygienists, listen to Episode 401 of The Best Practices Show!

Main Takeaways:
Take emotion out of compensation decisions.
Use metrics to determine your hygienists’ salaries.
Consider giving all your hygienists the same salary.
Quality hygienists exist — you just need to be patient.
Hygienists are not more important than everyone else.
Empower your team to be the best they can be.

0:00 Introduction.
1:15 Dr. Groth’s background.
3:11 Dr. Ritter’s background.
4:58 Dr. Lillis’s background.
7:15 Roasting Dr. Bob Margeas.
9:27 Two ways for hygienists to make bonuses.
14:13 The employment landscape.
15:16 How to track and calculate hygienist production.
16:15 The employment landscape, continued.
17:48 Give your hygienists the same salary.
19:24 The conundrum with new hires.
22:47 Everybody is on the same plane.
24:55 “I can't find a quality hygienist.”
27:24 Good hygienists are out there.
30:33 Letting the team hire and fire employees.
33:02 Calculating and implementing monetary changes.
34:24 Is it the employer’s job to force CE?
36:56 Check-ins and team meetings.
39:48 Empower your team to be the best.
43:00 Don't burn out your hygienists.
44:24 Be productive with less workdays.
49:52 Lessons learned from Die With Zero.
51:51 Stats on health.
53:35 Last thoughts.
1:00:10 The Protocol course information.
1:01:47 Conclusion.

Reach Out to Dr. Groth, Dr. Ritter, and Dr. Lillis:
Dr. Groth’s email: [email protected]
Dr. Groth’s Facebook: https://www.facebook.com/grothdental
Dr. Groth’s social media: @drkevingroth
Dr. Ritter’s Facebook: https://www.facebook.com/robert.g.ritter.3
Dr. Ritter’s social media: @drrobritter
Dr. Lillis’s email: [email protected]
Dr. Lillis’s website: https://opdentaldesign.com/
Dr. Lillis’s Facebook: https://www.facebook.com/patrick.lillis.33
Dr. Lillis’s social media: @drlillis

Die With Zero by Bill Perkins: https://www.diewithzerobook.com/welcome
Sign up for The Protocol: https://www.ritterandramsey.com/the-protocol/

Dr. Kevin Groth Bio:
Dr. Kevin Groth’s primary goal is for every person to walk out of his office knowing that they received the highest-quality, most personalized care possible. Dentistry is more than just a profession for Dr. Groth. He sees every patient as an extension of his own family, and when you are in his chair, you’ll always be treated well.  

Dr. Rob Ritter Bio:
Dr. Robert Ritter grew up in Palm Beach prior to attending Medical University of South Carolina College of Dental Medicine. Practicing since 1994 and logging more than 200 hours of continuing education per year, Dr. Ritter is an extremely proficient doctor of restorative dentistry. He has had the opportunity to research, write, and publish several articles on adhesive and cosmetic dentistry in several professional publications, including Practical Periodontics and Aesthetic Dentistry (PPAD), Signature, Spectrum, Dentistry Today, DPR, and Contemporary Esthetics. He is on the editorial board of PPAD, as well as Spectrum, The Journal of the Academy of Cosmetic Dentistry, and The Journal of Esthetic and Restorative Dentistry.

Dr. Pat Lillis Bio:
Dr. Patrick Lillis graduated from Marquette University in Milwaukee, Wisconsin, with a Bachelor of Science degree majoring in Biomedical Science. After graduation, Dr. Lillis attended Creighton University School of Dentistry in Omaha, Nebraska, where he received his Doctor of Dental Surgery degree. Upon completion of dental school, Dr. Lillis did a two-year Advanced Education in General Dentistry residency program at the University of Missouri-Kansas City School of Dentistry in Kansas City, Missouri. This university-based residency program provided a heavy emphasis on implants and cosmetic and complex restorative dental modalities. Dr. Lillis’ training provided him a unique opportunity to focus and treat extremely difficult dental complexities. He had the opportunity to work under some of the foremost leaders in implant, prosthodontic, and cosmetic dentistry in the Midwest.
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