Tech to the rescue! James (Jim) Slocum, Chief Information Officer of OneUnited, shares how he uses Service Cloud to eliminate manual tasks, streamline remote work, swarm on cases, and give his employees a user interface they actually enjoy using.
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About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
#Salesforce #SimplyPut #OneUnitedBank
Watch more episodes of Simply Put on Salesforce+: https://www.salesforce.com/plus
Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe
Learn more about Salesforce: Website: https://www.salesforce.com
Facebook: https://www.facebook.com/salesforce
Twitter: https://www.twitter.com/salesforce
Instagram: https://www.instagram.com/salesforce
LinkedIn: https://www.linkedin.com/company/salesforce
About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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