COMPETENCY-BASED Interview Questions and Answers! (STAR Technique & Sample Answers!)

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COMPETENCY-BASED Interview Questions and Answers by Richard McMunn of: https://passmyinterview.com/competency-interview-questions-answers/
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In this next video, I will teach you how to answer competency-based interview questions. If you have a job interview coming for any role or any company, make sure you stay tuned, please subscribe, and give the video a LIKE.

In this tutorial, I will cover three things.
1. I will explain what competency-based interview questions are.
2. I will give you a brilliant structure to use when answering competency-based interview questions.
3. I will give you several example competency-based questions and top-scoring answers!

WHAT ARE COMPETENCY-BASED INTERVIEW QUESTIONS?
When a hiring manager creates the person specification for a job, they will usually create a list of COMPETENCIES that are required to do the job properly. Competencies are a set of characteristics and skills needed in a particular job.

Example competencies for job interview include:
- Teamwork.
- Problem-solving.
- Customer focus.
- Decision-making.
- Responsibility.
- Results-driven.

How do you prepare for a competency-based interview?

Competency-based interview questions will usually start with:
Q. Tell me about a time when you…
Q. Describe a situation you were in where you had to…
Q. Give an example of a time when you…

So, you can see that the interview question is asking you to give a SPECIFIC SITUATION you have previously been in that demonstrates the competency being assessed.

HOW SHOULD YOU ANSWER COMPETENCY-BASED INTERVIEW QUESTIONS?
A brilliant tried-and-tested structure for answering competency-based interview questions is to use the STAR technique. With the STAR technique…

- You start off and tell the interviewer the SITUATION you were faced with.
- You then move and explain the TASK that needed doing.
- You then give details about the ACTION you took.
- Finish off with the RESULTS following your actions!

EXAMPLE COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS
The first question is based on the competency of CUSTOMER FOCUS.

COMPETENCY-BASED INTERVIEW QUESTION.
Q1. Tell me about a time when you provided excellent customer service. 02:45

The next interview question is based on the competency of PROBLEM-SOLVING.

COMPETENCY-BASED INTERVIEW QUESTION.
Q2. Describe a situation when you had to solve a difficult problem. 04:03

The next interview question is based on the competency of DECISION-MAKING.

COMPETENCY-BASED INTERVIEW QUESTION.
Q3. Tell me about a time when you had to make a difficult decision. 05:36

The next interview question is based on the competency of TEAMWORK.
Q4. Tell me about a time when you worked as part of a team. 06:55

MORE USEFUL COMPETENCY-BASED INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEOS BY RICHARD MCMUNN ON YOUTUBE:
STAR technique interview answers: https://youtu.be/8QfSnuL8Ny8
Behavioural interview questions and answers: https://youtu.be/ZLtO_7LjzVg
Live mock job interview: https://youtu.be/RFqO4cZfp80

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
https://www.linkedin.com/in/richard-mcmunn-coach/

DOWNLOAD RICHARD'S TOP-SCORING ANSWERS TO JOB INTERVIEW QUESTIONS:
https://passmyinterview.com/competency-interview-questions-answers/
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