Catching Up With Your Mentor [RR 680]

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Bio and show notes here:
https://remarkableresults.biz/remarkable-results-radio-podcast/e680

Jim Mortonhas recently retired as an Advanced Engine Performance instructor at Automotive Training Center in Exton and Warminster, PA. He and his wife Mary own and operate Morton’s Automotive Technical Services (MATS), which offers training for working technicians. Jim was selected by Import Service Magazine as one of the top independent trainers. With more than 45 years in the industry as a technician, shop owner and trainer, Morton has been a requested presenter at National Training expos around the country including NACAT, CARS, TST Big Event, VISION KC and ASA. Jim has written diagnostic procedure articles for MotorAge, Import Service and ASA Auto Inc magazines.

Listen to Jim's previous episodes HERE Brandon Stecklerbegan his career in Northampton County Community College in Bethlehem, PA. There, he was a student of GM’s Automotive Service Educational program. In 2001, he graduated top of his class and earned the GM Leadership award for his efforts. He later began working as a technician at a Saturn dealership in Reading, PA where he quickly attained Master Technician status. He later transitioned to working with Hondas where he aggressively worked to attain another Master Technician status. Always having a passion for a full understanding of system/component functionality, he rapidly earned a reputation for deciphering strange failures at an efficient pace and became known as an information specialist amongst the staff and peers at the dealership. In search of new challenges, he once again transitioned away from the dealership and to the independent world, where he specializes in diagnostics and drivability. Today, he is a working technician at a large facility near the NE side of Philadelphia, PA. Along with beta testing for Automotive Test Solutions, he writes for MotorAGE Magazine, teaches for CARQUEST Technical Instituteas well as WORLDPAC, INC. and develops curriculum/submits case studies for other training companies. Brandon contributes weekly to Facebook Automotive Chat groups and truly enjoys helping others to attain a level of understanding that will serve them well throughout their careers. Listen to Brandon's previous episodes HERE

Key Talking Points

Being a lifelong mentor- you can’t mentor something you don’t know. Answer questions with more questions as a mentor. Guide, don’t push.   
Let your ego go- ask for help, no one knows everything 
Know the basics as a diagnostician- common sense and foundation should be 85% and the last 15% you should know where to find it.
Developing mentees- looking inside industry and outside of the industry. Excite the individuals that have a passion for electronics and programming. Teach at a deeper level besides just passing tests. Retention is key. Case studies- live examples 
Are you finding the problem or the effect of the problem?
Being a mentor/teacher- showing what worked for you 
Know your opponent- stop every 5 minutes and ask yourself if you are further along than you were 5 minutes ago  
Proper interview with the customer

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