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Amazon's Work Culture and Its Impact on Employee Turnover | Amazon as Employer | HR case study



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In 2014 and 2015, Amazon was highly ranked on Fortune's list of the World's Most Admired Companies while being the largest online retailer in the US. However, its work environment has long faced criticism, with The New York Times publishing an article in 2015 detailing the inhumane competition encouraged among employees.

The article sparked controversy on social media, with claims that Amazon was "conducting an experiment in how far it [could] push white-collar workers to get them to achieve its ever-expanding ambitions." The article highlighted Amazon's unusual office culture, where employees were encouraged to be ruthlessly critical of each other's ideas during meetings and provide feedback to each other's bosses.

The article also described Amazon's workplace as being physically stressful, with long working hours, and employees being reprimanded for not responding to emails at midnight. The company's policy of expecting employees to work overtime resulted in high turnover rates, with most employees leaving within a few months.

Despite these challenges, Amazon continued to climb the ladder of success, surpassing Walmart in market valuation. The company's constant innovation made it appear like a new start-up.

However, the impact of Amazon's workplace policies on employee turnover cannot be ignored. This blog post explores the effects of Amazon's workplace culture on its employee turnover and the measures that the company has taken to address the issue.

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