Director of product operations


This position seeks an individual who is skilled at aligning and prioritizing requirements across product, technology and internal teams to ensure product success. The primary focus of this role will be to align our product, technology and internal teams to deliver on a comprehensive user journey across our product portfolio. You will collaborate with key stakeholders to identify and prioritize customer support and internal business requirements, provide insights and strategies to increase engagement and usability of our products, and help inform the direction of our product portfolio with an emphasis on operational efficiency. This role will be responsible for the definition, planning and hands-on execution of product enhancements necessary to driving this operational efficiency throughout the product life cycle.



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WATCH RELATED VIDEO: Webinar: Getting Started with Product Operations

Our Leadership


The person will be responsible for translating strategy to operations, program management, and cross-functional initiatives. Founded in Seattle WA, Skilljar is now operating remotely with employees affectionately called Skillets based across the United States. This is an exciting opportunity to join a rapidly growing Series B company with Fortune and mid-market customers! Our journey started when our co-founders - Sandi and Jason - saw that companies were developing products with great potential, but users were struggling to put these products to work.

Product education was the missing link and legacy tools were frustrating users. Our customers rave about us because we are passionate about helping them transform their users into product specialists and evangelists. Backed by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers.

Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement. We are a team of bright, dedicated Skillets with startup drive and a passion for education. Skilljar is an Equal Employment Opportunity EEO employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability in compliance with the Americans with Disabilities Act with respect to employment opportunities.

Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions. At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Sorry, this job was removed at a. PST on Tuesday, September 21, View Jobs. Find out who's hiring in Seattle.

First Name. Last Name. Email Address. Apply now. Responsibilities Lead multiple complex projects concurrently in a cross-functional environment with Product, Design, and Go-to-market teams to drive and improve product development, launch, customer adoption, and operational excellence.

Scale operational excellence by defining agile operating structure, OKR based processes, executive review cadences, and metrics frameworks, and enable go-to-market teams in partnership and alignment across functions such as Product Marketing, Customer Success, Sales Enablement, and Legal. Innovate in a collaborative environment with a focus on rapid time to market with quality products and be on top of the latest market developments that are relevant for Skilljar products.

Scout, recruit, onboard, and mentor the best talent in business analysis, data analysis, and partnerships. Experience in a top management consulting firm is highly preferred. Experience at a high-growth B2B SaaS startup is a plus. Excellent interpersonal and communication skills with internal and external audiences at various levels and functions. Bachelor's degree required.

A BS or higher degree in business, economics, or technical field is strongly preferred but not required. A top-tier MBA is helpful. US work authorization and criminal background check are required. Benefits Package: Skilljar employees receive a monthly technology reimbursement for remote work, K savings plan, stock options, and access to an Employee Assistance Program.

Inclusive Culture: We are intentional about creating a culture that is fun and inclusive. Join us for Fun Committee events, trivia nights, Bingo, and more! The Company Backed by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers.

Read Full Job Description. Save job. Email For Later. An Insider's view of Skilljar. Even though Work and Life are often happening in the same room these days, Skilljar encourages everyone to create a daily ritual that signals a "Start" and "Stop" to the workday.

Whether it's simply shutting down your laptop, taking an end-of-day stroll, or brewing a cup of tea to wrap up the day; the team supports creating a balance. Digital Marketing Specialist. What projects are you most excited about? We get to tackle the challenges of deploying software build, test, deploy, monitor, etc.

DevOps Engineer. How does the company support your career growth? The biggest way that Skilljar supports my career growth is in providing me with the flexibility and trust to take on new projects.

My managers and the leadership team give me a lot of control over my job and how I want to grow. I have learned and grown more in my short time here than I have been able to in the last few years in my previous roles. What's the biggest problem your team is solving? The biggest problem my team is solving is how to scale the company.

We have a solid foundation already. However, as we grow, we're choosing systems and processes to position us for growth. It is challenging and exciting to be a part of this process. It's rewarding to see our impact on other teams and the long-term benefit to the whole company. Financial Analyst. Intracompany committees. We have a volunteer-based fun committee. They have a budget side aside that they use to help through quarterly events for the entire company.

Team owned deliverables. Group brainstorming sessions. Unconscious bias training. Disability Insurance. Health Insurance Benefits. Flexible Work Schedule. Family Medical Leave. Unlimited Vacation Policy.

Some Meals Provided. Lunch and learns. Company catered lunch and employee-led, weekly lunch and learn meetings. More Jobs at Skilljar 26 open jobs. All Jobs. Project Mgmt. Director, Services.

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The difference between product ops and product management—and why they’re better together

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. Our product squads at InVision usually consist of a product manager, designer, engineering manager and four to seven engineers. Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities.

As the Group Manager, Product Operations, you will be deeply passionate and knowledgeable about outcome driven product development methodologies and frameworks.

Binance operations manager

The Director coordinates logistics, installation, inventory control and vendor management using strong project management and communication skills. As a member of the Senior Management Team, the Head of Products Operations participates in the setting of yearly strategic goals and managing staff to meet or exceed goals. Reports to CEO. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear and reach with hands and arms. Specific vision abilities required by this job include close vision.


Senior Product Ops Manager

director of product operations

Khan Academy is a percent free website for educational material. New Posted 1 month ago. Take control of data and gain a better understanding of the tools used in public policy planning, management, and evaluation. Most of these courses are entirely free, while some may come with a free trial period.

As a Product Operations Manager - Academic and Nonprofits team, you will get an opportunity to support all our education products to meet the growth, onboarding and retention needs of students and educators. The ideal candidate will work in a fast-paced environment and help support customer issues by collaborating with several teams within Unity and with our partners to ensure our users are satisfied.

Director product operations jobs

If your primary goal is to build a product-led business , you need to understand how product operations or product ops relates to achieving that goal. In this article, I reveal how product ops emerged at Pendo. I also explain the importance of the role in the product management space, and the future of product ops in the world today. Just as companies and people evolve, so do roles. This is just one of the reasons why we feel product ops is on the rise within the product management discipline.


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Your company is scaling using the recent capital raise or customer capital to build a product and engineering team that can execute a larger vision. You hire product managers, platform engineers, architects, and a DevOps team. Yet over time, with a bigger team executing in silos, communication starts to become a problem across the organization. You notice that processes are breaking and don't scale. A few deadlines slip. Some team members leave, citing disorganization.

Watching the team grow and seeing how much we make each other laugh has brought me the most joy!" Zilaida Salgueiro Care Product Operations Manager.

The Power of Product Operations—and Why You Need it Now [+Webinar]

At DIRECTV our amazing people, combined with a culture that thrives on collaboration and creativity, are the foundation that create a great place to work. This is a work from home position that can be located anywhere in the United States. Overall Purpose: Responsible for supervising all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. May also be responsible for planning programs for specific business unit or corporate-wide impact.


Job summary The way the world works is undergoing enormous change. They're working remotely, on the go, and moving from one project to the next. And, they're collaborating across borders, time zones, and organizations. Our vision is to be the best place for customers to run and access their desktops and apps from any device.

Ridecell Inc.

PandaDoc is seeking a Senior Product Ops Manager to organize best-in-class systematic product work and optimize core product planning and execution processes. Position reports to Sr. Director of Product Operations. We are looking for an expert in the product domain with a practical understanding of key product processes and a passion for structuring, automating, and simplifying work and knowledge. PandaDoc empowers more than 30, growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50, businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human. We are hiring our first Product Operations leader to strengthen our rapidly growing team.


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