Assistant manager key skills
An Assistant Manager job description template to hire for your Administrative department. We are looking for an experienced Assistant Manager who will support a higher-level manager and help to ensure the effective operation of our business and the satisfaction of our clients. You will be responsible for meeting the goals of efficiency and customer satisfaction. You should be a leader with a strong business mindset and be skilled in organizing work and solving problems. We also expect you to possess decent interpersonal and mediation skills. We love our customers.
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Job description: L&D assistant
If you have a good head for business, the skills to motivate others and the drive and energy to succeed, a career as a fast food restaurant manager could be for you. As a fast food restaurant manager, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service.
However, you'll also undertake activities common to business managers within any sector, including overseeing:. As a fast food restaurant manager, you'll be responsible for operational, financial and people management. You'll need to:. Salaries depend on a range of factors, including the size and type of your employer, your experience and location.
As the environment is sales-target driven, you may receive a profit or performance-related bonus in addition to your salary.
Hours of work are generally long and shift based, and you should be willing to work evenings, weekends and on public holidays. Some managers may work split shifts, with early starts, time off in the middle of the day and a return to work for a later shift. If you're a field or area manager supervising several restaurants, you may be responsible for managing your own diary and have some flexibility in your working hours.
You don't usually need a degree to work as a fast food restaurant manager unless you're joining a formal graduate management programme. These schemes are run by major fast food companies and usually accept graduates from any discipline, or people with experience of working in a customer-facing environment or managing teams. Many managers begin their careers as counter-service staff and work their way up to management level by acquiring experience, rather than formal qualifications.
There are, however, a range of relevant qualifications available at various levels, including degree and postgraduate level, in areas such as:. Some large companies, such as McDonald's and KFC, also have their own degree-level programmes, which provide opportunities to combine on-the-job experience with study. You can also do an apprenticeship in hospitality and catering. These are available at different levels - intermediate, advanced, higher and degree - and provide a combination of paid on-the-job training and study.
Formal qualifications are generally considered less important than evidence of relevant work experience and the personal qualities needed to be a successful manager. To get experience, you could work for a fast food outlet part time while studying, although experience in any customer-facing role is useful, as is the ability to manage a team. If your degree includes a year out in industry, you can use this time to build up experience working for your chosen fast food outlet.
For instance, Pizza Express offers an undergraduate assistant manager programme aimed at students on their year out from studying hospitality or business degrees. Find out more about the different kinds of work experience and internships that are available. Fast food companies generally lease outlets or franchises within these locations and you'll usually be employed by these companies rather than by the overall centre or complex, although there may be exceptions.
Most of the major fast food companies advertise vacancies on their websites and you can find all the information you need there for applying for jobs and apprenticeship schemes. Many of the large fast food organisations offer structured fast-track graduate management programmes.
Training is comprehensive and will equip you with the key skills needed to succeed in this fast-paced environment. Your initial induction training will usually cover the basics, including product knowledge, working as counter service staff and how to use kitchen equipment, so that you become an expert in the restaurant's daily routine. Over the course of the programme, you'll cover areas such as:. Training is delivered through a combination of on-the-job learning and more formal courses, and can take place on-site, in specialist training centres alongside fellow trainee managers, and through self-study.
There are few formal examinations. Your training is devised and reviewed by your line managers or mentors and is shaped by personal development plans. After training, you're encouraged to continue your professional development to develop your management skills.
Rapid progression to senior management levels is possible for those who show commitment and drive. To make the most of opportunities you'll need to be flexible about working shifts and geographically mobile within your region.
Progression through the ranks is positively encouraged and many employers are keen to nurture front-end staff through to management level, as they're already embedded in the culture and operations of the organisation. If you join a structured training programme, the usual progression route is to begin at trainee management level, move to assistant manager level and then become a manager. You're likely to start by managing a small team and then progress to taking responsibility for an entire shift.
With experience, it's possible to take on a specific area of expertise such as recruitment, finance or maintenance. The next step for a manager is to a field or area management role, with responsibility for supervising the operations of a number of restaurants. Beyond this, there are general operational management or consultancy roles, advising the business on how to manage entire functions.
There are also opportunities for experienced managers with a significant amount of collateral to open their own franchise. Many companies provide excellent support packages and training for potential franchise owners. The training and experience you gain means you can move into other business areas. Some managers take up head office positions, for example in customer relations management. You could also move to hospitality management in a related industry, or pursue general business management in a different sector.
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View all hospitality and events management vacancies. Add to favourites. If you have a good head for business, the skills to motivate others and the drive and energy to succeed, a career as a fast food restaurant manager could be for you As a fast food restaurant manager, you'll have responsibility for the financial success of your outlet, as well as managing staff, keeping customers happy and adhering to health and safety mandates.
However, you'll also undertake activities common to business managers within any sector, including overseeing: finance human resources marketing operations sales. Responsibilities As a fast food restaurant manager, you'll be responsible for operational, financial and people management.
Regional managers, overseeing several restaurants, can earn 30, to 60, Working hours Hours of work are generally long and shift based, and you should be willing to work evenings, weekends and on public holidays. What to expect The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. The atmosphere can be hot, noisy and bustling. You may spend a lot of time 'walking the floor', moving around on foot or standing.
The work can be both physically and mentally demanding. Most managers are in charge of one restaurant, and are mainly based at one site. If you are responsible for a number of outlets you will have to travel between them. You'll usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation. Many companies operate franchising opportunities, giving you the chance to invest in and run your own branch. Due to the large financial commitment involved, however, you're unlikely to take on a franchise when first starting out.
Opportunities are available across the UK and can be city-based or in out-of-town shopping centres, leisure facilities and tourist attractions. Many companies have branches around the world so there may be opportunities for secondments and transfers.
Qualifications You don't usually need a degree to work as a fast food restaurant manager unless you're joining a formal graduate management programme. There are, however, a range of relevant qualifications available at various levels, including degree and postgraduate level, in areas such as: business studies or management catering hospitality and hospitality management leisure management. Skills You'll need to have: excellent customer service skills strong communication skills, tact and diplomacy the ability to lead and motivate teams and influence people self-motivation and ambition commercial awareness enthusiasm and the ability to learn quickly good organisational skills energy and stamina, as well as resilience a results-driven approach to work decision-making and problem-solving skills.
Work experience Formal qualifications are generally considered less important than evidence of relevant work experience and the personal qualities needed to be a successful manager. Employers Organisations usually considered to deliver a fast food service include: burger bars coffee shops fried chicken outlets pizza restaurants sandwich bars. These fast food outlets can be found in: city centres out-of-town shopping centres leisure complexes cinemas, bowling alleys, ice rinks public transport stations airports tourist attractions theme parks, etc.
Look for job vacancies at: Caterer. Professional development Many of the large fast food organisations offer structured fast-track graduate management programmes.
Over the course of the programme, you'll cover areas such as: hygiene and health and safety management and supervisory skills customer service financial management. Career prospects Rapid progression to senior management levels is possible for those who show commitment and drive.
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Personal assistant: job description
An Assistant Store Manager is a diverse role, which supports the general operations of a shop or store. This may include spending time on the shop floor dealing with unexpected issues, addressing and resolving customer queries and driving sales. Assistant Store Managers usually have excellent organisational, interpersonal and problem-solving skills, and are comfortable working in a fast-paced and dynamic environment. Depending on the role and store, Assistant Store Managers may work on weekends or holidays. Career Advice E. Explore careers Job hunting Working life.
The Definitive Guide: How To Become An Assistant Manager
Job Description: Assistant Manager. Maintains business records as outlined in the Operations Manual. Analyzes business records to increase sales. Communicates changes of food preparation formulas, standards, etc. Supports local and national marketing initiatives. Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed. Recruits, rewards, disciplines and terminates staff as needed.
Manager, Compensation and Benefits
An assistant manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer facing role. We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager.
Assistant Manager
Skills Required: Strong guest service and communication skills, ability to train others, basic math skills, basic computer skills. Physical Requirements: Lift up to 50 lbs on a regular, daily basis, stand for up to 8 hours, continuous reaching, stretching, grasping, pushing and bending. Assistant Manager. Other duties: Assist in the recruiting and hiring of team members. Conduct new hire orientation, training and testing for all team members.
OPERATIONS ASSISTANT MANAGER
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager. Principal Duties and Responsibilities: Assist with all store functions and day-to-day store activities as directed by the Store Manager. Able to perform all opening and closing procedures in the absence of the Store Manager. Assist the Store Manager in protecting and securing all company assets, including store cash. Adhere to all policies and procedures including safety guidelines. Maintain a professional and friendly environment with customers, subordinates and supervisors.
If you truly want to hire the right individual for your company, you have to be sure to write a good job description. Without a high quality description, you may find yourself sorting through resume after resume just to find individuals who are actually qualified for the position you are trying to fill. A well-written description will clearly inform applicants about the position and what is required of them should they get the job. If you want to have an easier time finding high quality candidates, you need to take the time to write an outstanding job description right away.
Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. Assistant Managers are usually employed in office, retail or food service environments to manage staff, organize schedules, troubleshoot equipment and respond to customer complaints or issues. Assistant Managers support the General Manager in making changes to office workflows, performing employee evaluations, developing and implementing store policies and planning marketing or promotional events. Their role is to improve workplace efficiency and keep staff satisfied by acting as an intermediary between upper-level management and entry-level roles who work directly with customers. They gather feedback from employees, managers and customers to make useful adjustments to company procedures. Since Assistant Managers are responsible for many crucial business aspects, they should be equipped with a variety of skills and qualifications including:.
Job Description:. The job of the full-time assistant manager at Golden Star Theaters is to assist the head manager in overseeing all personnel and in running the day-to-day operations of a first-run movie theater. The ideal candidate will possess a strong sense of organization, efficient and effective communication skills, as well as the ability to help complete the day-to-day operations and implement effective strategies to reach long-term goals. She or he must have a love for the movies. This is a full-time, salaried position. Salary will be based off of prior work experience.
Find the right career for you, view salary expectations, the skills you need to succeed and useful facts to help make the right decision. Find out how to become an assistant store manager in the retail sector. Discover information on salary, growth, stability and occupational expectations. Assistant store managers report to the general manager of a retail store, and is responsible for monitoring the indoor processes of the business, ensuring systems and tasks are running smoothly.
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